New Feature: DSC Quick Help Widget
Our team is continuously working on new features to help you and your team efficiently operate your Home Care business. This week, we introduce a new channel on how you can access information and contact our Customer Success team.
Now you can access Frequently Asked Questions (FAQs) on how to use our software within the web app using our new DSC Quick Help Widget. On the bottom right of the screen, you should see a blue "Help" ribbon where you can activate the new widget.
You also can use DSC Quick Help Widget to contact our Customer Success team.
What's the difference between DSC Quick Help and DSC Help Centre?
DSC Quick Help is a mini version of the DSC Help Centre (Service Desk portal). It contains the Frequently Access Question (FAQs) and popular How-To articles. DSC Help Centre, the full knowledge base, requires users to sign up and log in using Atlassian ID.
DSC Story: Strengthen Client Connection
Our new feature, DSC Story, helps you get to know your clients as real people. Learn more about this unique client engagement tool and how it can improve the support experience for your customers.
Simplify Incident Reporting
If you’re a home care manager, you know the importance of having an effective incident reporting & management system. With our recent release, we’ll take a look at the four new helpful features.