Plans + Pricing
Start-up Package^
A 6 month plan to help start up home care providers get up and running.
^ Monthly flat rate for start-up providers,
includes 1 Admin, 5 Support Workers and up to 10 Clients.
Up to 6 months only. Then upgrade to Essential Plan.
Features
- Home Care Business Flow
- Rostering
- Payroll + Invoice
- Support Worker Mobile App
- Staff Management
- Client Records (Aged Care + NDIS)
- Incident Reporting
- Care Checklist
Support
- Community Support
- Email ticketing
- Access to Help Centre
Infrastructure
- Cloud-hosted Solution
- Payroll & Invoice API - 150 transactions/month limit
- Google API integration - 100 transactions/month limit
Essential
For home care providers looking to save time and money by streamlining their day-to-day activities.
Active users subscription & unlimited clients.*
Features
- Home Care Business Flow
- Rostering
- Payroll + Invoice
- Support Worker Mobile App
- Staff Management
- Client Records (Aged Care + NDIS)
- Incident Reporting
- Care Checklist
Support
- Community Support
- Email ticketing
- Access to Help Centre
Infrastructure
- Cloud-hosted Solution
- Payroll & Invoice API - 3,000 transactions/month limit
- Google API - 1,000 transactions/month limit
*For more than 50 Active Users, contact us for volume discount pricing.
Premium
For home care providers who want to grow and expand their business.
Active users subscription and unlimited clients.*
Features
- ALL ESSENTIAL Subscription Features PLUS
- Automated Jobs Population
- Lead & Referral Management
- Staff Lounge (Jobs Community Board)
- DSC Digital Card Validation
- Client Connect Portal
Support
- Standard Support (Email + Phone)
- Email ticketing
- Access to Help Centre
- Custom SLAs available
Infrastructure
- Cloud-hosted Solution
- Payroll & Invoice API - Unlimited transactions
- Google API integration - Unlimited transactions
- REST API Integration - included
*For more than 50 Active Users, contact us for volume discount pricing.

Live Training Sessions
We provide free live online training for our clients. If your staff need training on how to use our solution, feel free to email to hello@dayspringcare.com.au.
Our team will get in touch with you and inform you on our next scheduled webinars. Alternatively, if you are part of our Account Management plan, we can provide you with our annual training.
Frequently Asked Questions
Yes, we do offer a free trial. The first step is our team present our solution to you for 30-45 mins web demo. If you like what you see, than we can organise a Free trial for 14 days.
Within the 14 days, our team guide you on how to setup and use the system end-to-end from rostering & scheduling, job completion and then payroll & invoice generation.
At the end of the trial, you should have a good feel whether our software fits your business or not.
To get your team started is a priority for us. As part of our engagement, our team provide two online training sessions. One training for roster officer, admin & back office and one training for support worker.
We also provide a knowledge base in our Help Centre; where you can find information on how to use our system and access our latest Support Worker Quick guide.
PS: Talk to our team during Web demo to find out more about our premium support that includes annual training allowance for your team.
Our servers are hosted in Amazon Web Service here in Australia. We have local support team here in Australia that can assist your team.
Your data is yours. We don't own your data. As part of decommissioning, we can provide you all your active Client, Staff, Rosters and Incidents data.
You can raise ticket via email or service desk 24x7. Our support team which are available from Monday to Friday, 9am to 5pm Sydney time / AEST, will attend to your ticket as soon as they are available.
PS: Talk to our team to discuss the options to have an extended support hours.
You can lodge support calls during weekend and Public Holiday. If your organisation have more stringent requirements for support, you can talk to to our team for add-on support that meet your needs.
Add-on support options:
- Weekend/Outside Business Hours Support
- Dedicated Phone Support
- Customised SLAs
We are here to help home care providers to grow. It's only fair when you get charged for support workers that have jobs allocated. Instead of standard seat license subscription, DSC Software introduces Active Users subscription. It means that we only charge active users; users that have jobs allocated.
To illustrate the point .. say you have 50 support workers in your database, but only 25 in average have jobs in 1 month. You only pay for 25 instead of 50!