Pricing

Choose pricing plan that suits you

Monthly 

Active Users Subscription*

Rostering & Scheduling

Client Management

Staff Management

Incident Reporting

Support Worker Mobile App

  • Live Roster

  • Job Notification

  • Progress Notes & Mileage claim

Payroll & Invoice​

Support

Email ticketing

Access to Help Centre

Standard SLAs

Annual

 2 months free ​

With annual subscription, you enjoy all features on monthly subscription PLUS the following:

Support

FREE 3 hours/ month assistance (i.e. special reports, bulk data import, bulk data export)

Talk to our team for add-on option:

  • Weekend - outside business hours support

  • Dedicate Phone Support

  • Customised SLAs

*Active Users Subscription 

(Why should you pay for idle users?)

We are here to help home care providers to grow.

It's only fair when you get charged for support workers that have jobs allocated.

Instead of standard seat license subscription, Dayspring Care introduces Active Users subscription. It means that we only charge active users; users that have jobs allocated.

 

To illustrate the point .. say you have 50 support workers in your database, but only 25 in average have jobs in 1 month. You only pay for 25 instead of 50!

Frequently asked questions

Do you offer a Free trial?


Yes, we do offer a free trial. The first step is our team present our solution to you for 30-45 mins web demo. If you like what you see, than we can organise a Free trial for 14 days. Within the 14 days, our team guide you on how to setup and use the system end-to-end from rostering & scheduling, job competion and then payroll & invoice generation. At the end of the trial, you should have a good feel whether our software fits your business or not.




What training do you provide?


To get your team started is a priority for us. As part of our engagement, our team provide 2 (TWO) online trainings. 1 training for roster officer, admin & back office and 1 training for support worker. We also provide a knowledge base in our Help Centre; where you can find information on how to use our system and access our latest Support Worker Quick guide. PS: Talk to our team during Web demo to find out more about our premium support that includes annual training allowance for your team.




Where is your server located?


Our servers are hosted in Amazon Web Service here in Australia. We have local support team here in Australia that can assist your team.




Who owns the data?


Your data is yours. We don't own your data. As part of decommisioning, we can provide you all your active Client, Staff, Rosters and Incidents data.




What are your support hours?


You can raise ticket via email or service desk 24x7. Our support team which are available from Monday to Friday, 9am to 5pm Sydney time / AEST, will attend to your ticket as soon as they are available. PS: Talk to our team to discuss the options to have an extended support hours.





Contact Us

SYDNEY

Level 20, Tower A, The Zenith, 821 Pacific Highway, Chatswood NSW 2067

MELBOURNE

The 11th Space, 1101/580 Collins St, Melbourne Vic 3000

WOLLONGONG

Burrelli St, Wollongong (by appointment only)

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