• DSC

How-to: DSC Support Worker App Update

Our team regularly updates our Support Worker app to include new features, improvements and fixes.

This article is to help you if you experience issues updating our app.


Android App

The most common reported issue is that the app update screen comes up, but somehow you are unable to find/update the latest release.

When this happens, please follow the steps outline below:

  • Go to the DayspringCare App on Google Play Store

  • You can either click here OR

  • Type "dayspringCare app" on the Google Play Store

  • If you see the "Update" button on the Play Store, click on the button to start the update process.

  • When you do not see the "Update" button (instead you see the "Open" button) on the Play Store, this means that the DayspringCare App is not yet available on your Google Play Store. Please wait for 15 mins and try again.

If you still experiencing issues after following the instructions above, please contact our team at support@dayspringcare.com.au.


Please note, to minimise disruption on the upgrade process, enable auto-update on the DayspringCare App by following the instruction here.



iOS App


The most common reported issue is that the app update screen comes up, but somehow you are unable to find/update the latest release.

When this happens, please follow the steps outline below:

  • Go to the DayspringCare App on Apple App Store

  • You can either click here OR

  • Type "dayspringCare app" on the Google Play Store

  • If you see the "Update" button on the App Store, click on the button to start the update process.

  • When you do not see the "Update" button (instead you see the "Open" button) on the Play Store, this means that the DayspringCare App is not yet available on your Apple App Store. Please wait for 15 mins and try again.

If you still experiencing issues after following the instructions above, please contact our team at support@dayspringcare.com.au.


Please note, to minimise disruption on the upgrade process, enable auto-update on the DayspringCare App by following the instruction here.

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